The small print, kept small
Booking, made simple
Six things worth knowing before you book pizza catering with us. No legalese, no traps — just how we work.
01
Securing your date
A 25% non-refundable deposit secures your date in the diary. Popular weekends — especially through the summer — book up months ahead, so once you're ready, the deposit takes your date off the market for good.
02
The balance
The remaining balance is due before or on the day of your event. We'll send a clear invoice well in advance, so there are no surprises and nothing to think about on the day itself.
03
Rescheduling
Plans change — we get it. If you need to move your date, we'll do everything we can to accommodate you, subject to availability. The earlier you let us know, the more options we'll have.
04
Rain or shine
Our setup is weather resilient and events run rain or shine. We're a British business — a grey sky doesn't stop the oven, and we'll work with you on positioning if the forecast turns properly wild.
05
Cancellations
Cancellation terms work on a fair-use basis. The deposit is non-refundable, but beyond that we aim to be reasonable human beings about it — talk to us as early as you can and we'll find the fairest outcome together.
06
Dietary requirements
Allergies and dietary requirements are confirmed at booking, so everything is documented and prepared for well before we arrive. Gluten-free alternatives and vegan cheese are available — just tell us who needs what.
Questions about any of this? Call 07399 863888 or email hello@popuppizza.co — we'd rather you ask than wonder.
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